FAQs

Answers to our most common questions—covering products, services, compliance, rentals, and support—so you can move forward with confidence.

Whether you’re planning a major commercial project or renting equipment for a small job, it’s normal to have questions. At Advantage Scaffold, we believe in clear answers and reliable support. Below you’ll find responses to the most common inquiries about our products, services, and processes.

What types of scaffolding products do you offer?

We provide a variety of scaffolding products, including Frame Scaffold, System Scaffold, Shoring, Accessories, Ladders, and Planking.

Do you offer both sales and rentals of scaffolding equipment?

Yes, we offer options for both renting and purchasing our scaffolding equipment to suit your project needs.

Can you assist with the installation and dismantling of scaffolding?

Absolutely, our services include the erection and dismantling of scaffolding to ensure safety and efficiency on your project site.

Do you provide design and estimating services for scaffolding projects?

Yes, we offer free estimating to help budget your scaffold requirements and provide design services tailored to your project's specific needs.

What areas do you serve?

Since 2007, we have provided and installed scaffolding on buildings and structures throughout the Twin Cities Metro and upper Midwest area.

Do you deliver equipment?

Yes, we offer delivery and pick-up services across the region. We work closely with your team to coordinate jobsite logistics and ensure timely drop-off and return.

Can you help with engineered drawings or permits?

Yes. We provide engineering support including stamped drawings, load calculations, and 3-D renderings to support permitting and construction documentation.

Is your equipment OSHA-compliant?

All our products meet or exceed OSHA and ANSI standards. We also provide access to safety data sheets and compliance documentation upon request.

Do you offer support for mast climbing platforms?

Yes. We're an authorized Hydro Mobile dealer and support all series including M, F, P, E, and S. We offer parts, service, and consulting for platform setup and use.

Can I find product manuals or safety documents online?

Yes. Visit our Product Manuals & Guides or Safety & Compliance pages for downloadable PDFs and technical resources.

How far in advance should I schedule equipment delivery?

We recommend scheduling at least 48–72 hours in advance. For large or complex orders, a week’s notice ensures better coordination and availability.

Can you help with product selection for unique or complex jobsites?

Yes. Our team works closely with contractors and site managers to recommend the right equipment for unique site conditions, elevations, or workflow constraints.

Do you offer on-site consultations?

We do. For larger or more complex jobs, we can send a representative to evaluate your site and make recommendations based on safety, efficiency, and code compliance.

What happens if equipment is damaged on site?

We understand jobsites can be unpredictable. If rental equipment is damaged, notify us immediately. We'll assess the situation and work with you to determine repair or replacement costs based on our rental agreement.

Are your erection and dismantle crews certified?

Yes. Our field teams are trained in fall protection, proper erection techniques, and site safety protocols. We maintain strict compliance with OSHA requirements.

Do you carry scaffolding for residential projects?

Yes. While much of our inventory serves commercial and industrial clients, we also support residential builders, remodelers, and maintenance crews with scaled-down options.

Can I pick up equipment instead of having it delivered?

Yes. Customers with proper transport and loading capability are welcome to pick up orders at our facility during business hours.

Do you offer weekend or after-hours service?

We accommodate special requests when possible. If your project requires weekend setup or after-hours service, contact us in advance to discuss options.

How do I set up a rental account with you?

You can apply for a rental account by contacting our office. We’ll walk you through the credit application and account setup process.

Can I return equipment early if my project wraps up ahead of schedule?

Yes. Just give us a call to schedule an early pick-up. Depending on the rental terms, we’ll adjust charges accordingly.